Author: Christopher Voss

Quotes

Emotions are one of the main things that derail communication. Once people get upset at one another, rational thinking goes out of the window.

Emotions are one of the main things that derail communication. Once people get upset at one another, rational thinking goes out of the window.

- Christopher Voss

As a negotiator, you should strive for a reputation of being fair. Your reputation precedes you. Let it precede you in a way that paves success.

As a negotiator, you should strive for a reputation of being fair. Your reputation precedes you. Let it precede you in a way that paves success.

- Christopher Voss

If you're going to play the bargaining game, you just need to make the other side mad. You want them to get a little annoyed. Then you know that you've come in with a good price.

If you're going to play the bargaining game, you just need to make the other side mad. You want them to get a little annoyed. Then you know that you've come in with a good price.

- Christopher Voss

The sooner you cut off negotiations with someone you shouldn't be dealing with, it gives you the chance to move on to a more profitable deal.

The sooner you cut off negotiations with someone you shouldn't be dealing with, it gives you the chance to move on to a more profitable deal.

- Christopher Voss

In a job negotiation, the implementation of that deal is your success that also causes the company to succeed.

In a job negotiation, the implementation of that deal is your success that also causes the company to succeed.

- Christopher Voss

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