Author: Jimmy John Liautaud

Quotes

I think I'm in the service business. I mean, our sandwiches are pretty good; I don't know if they're extraordinary. But our service is.

I think I'm in the service business. I mean, our sandwiches are pretty good; I don't know if they're extraordinary. But our service is.

- Jimmy John Liautaud

I wanted all my stores to be the same, to offer the same customer experience, whether I was there or not.

I wanted all my stores to be the same, to offer the same customer experience, whether I was there or not.

- Jimmy John Liautaud

Jimmy John's is what it is. We strive for a consistent experience that is consistently good.

Jimmy John's is what it is. We strive for a consistent experience that is consistently good.

- Jimmy John Liautaud

I've always liked food - a lot.

I've always liked food - a lot.

- Jimmy John Liautaud

Government intervention only hurts; it doesn't help.

Government intervention only hurts; it doesn't help.

- Jimmy John Liautaud

Money has no feelings.

Money has no feelings.

- Jimmy John Liautaud

Could we grow faster? Yes. But I don't want to be the biggest. I want to be the best at what I do.

Could we grow faster? Yes. But I don't want to be the biggest. I want to be the best at what I do.

- Jimmy John Liautaud

Customer loyalty comes from consistent experience. They learn to count on you.

Customer loyalty comes from consistent experience. They learn to count on you.

- Jimmy John Liautaud

My customers come and go, cycle in and out. They eat others' foods, too. It's cool. They move on, and they come back. My quality, in food and execution, speaks for itself.

My customers come and go, cycle in and out. They eat others' foods, too. It's cool. They move on, and they come back. My quality, in food and execution, speaks for itself.

- Jimmy John Liautaud

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