Author: Richard Branson

Quotes

Being a good listener is absolutely critical to being a good leader; you have to listen to the people who are on the front line.

Being a good listener is absolutely critical to being a good leader; you have to listen to the people who are on the front line.

- Richard Branson

A complaint is a chance to turn a customer into a lifelong friend. I say that seriously, not as some press release baloney.

A complaint is a chance to turn a customer into a lifelong friend. I say that seriously, not as some press release baloney.

- Richard Branson

My attitude has always been, if you fall flat on your face, at least you're moving forward. All you have to do is get back up and try again.

My attitude has always been, if you fall flat on your face, at least you're moving forward. All you have to do is get back up and try again.

- Richard Branson

You don't learn to walk by following rules. You learn by doing, and by falling over.

You don't learn to walk by following rules. You learn by doing, and by falling over.

- Richard Branson

From my very first day as an entrepreneur, I've felt the only mission worth pursuing in business is to make people's lives better.

From my very first day as an entrepreneur, I've felt the only mission worth pursuing in business is to make people's lives better.

- Richard Branson

The art of delegation is one of the key skills any entrepreneur must master.

The art of delegation is one of the key skills any entrepreneur must master.

- Richard Branson

Business opportunities are like buses, there's always another one coming.

Business opportunities are like buses, there's always another one coming.

- Richard Branson

All you have in business is your reputation - so it's very important that you keep your word.

All you have in business is your reputation - so it's very important that you keep your word.

- Richard Branson

The true cost to the world of a burger is far greater than the money you hand over to buy it.

The true cost to the world of a burger is far greater than the money you hand over to buy it.

- Richard Branson

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