Author: Richard Hayne

Quotes

The store experience must become a performance, with the energy and precision of a Broadway play.

The store experience must become a performance, with the energy and precision of a Broadway play.

- Richard Hayne

We have a relationship with our customer, and that relationship translates into sales.

We have a relationship with our customer, and that relationship translates into sales.

- Richard Hayne

Psychographics speaks more to an attitude, a lifestyle.

Psychographics speaks more to an attitude, a lifestyle.

- Richard Hayne

The model a lot of companies use is a very pyramidal model which sort of designates that all creativity, all wisdom flows from the top. We think that's the absolute wrong model.

The model a lot of companies use is a very pyramidal model which sort of designates that all creativity, all wisdom flows from the top. We think that's the absolute wrong model.

- Richard Hayne

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