Author: Steve Easterbrook

Quotes

When you expand a business as fast as McDonald's did, part of the strength you have is the process and the efficiency.

When you expand a business as fast as McDonald's did, part of the strength you have is the process and the efficiency.

- Steve Easterbrook

The average customer comes into McDonald's three to four times a month, and I'm absolutely convinced that can fit in very comfortably into a balanced diet.

The average customer comes into McDonald's three to four times a month, and I'm absolutely convinced that can fit in very comfortably into a balanced diet.

- Steve Easterbrook

It makes me sad there is still some intellectual snobbery out there.

It makes me sad there is still some intellectual snobbery out there.

- Steve Easterbrook

We have to hire, retain, and develop the best staff.

We have to hire, retain, and develop the best staff.

- Steve Easterbrook

I've never met him, but I love the simplicity with which Warren Buffett describes good and bad businesses and how he makes his investment decisions.

I've never met him, but I love the simplicity with which Warren Buffett describes good and bad businesses and how he makes his investment decisions.

- Steve Easterbrook

If the pace of change outside is moving more quickly than the pace of change inside, you get a bit left behind.

If the pace of change outside is moving more quickly than the pace of change inside, you get a bit left behind.

- Steve Easterbrook

Ultimately, we're in the service business. We will always have an important human element.

Ultimately, we're in the service business. We will always have an important human element.

- Steve Easterbrook

Chicago is a wonderful, vibrant city with wonderful food cultures to it, wonderful talent downtown.

Chicago is a wonderful, vibrant city with wonderful food cultures to it, wonderful talent downtown.

- Steve Easterbrook

When you get things right, good things happen.

When you get things right, good things happen.

- Steve Easterbrook

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