Author: Theo Paphitis

Quotes

Great customer service does not come by chance. It is the result of training and ensuring there are enough assistants to serve the customers.

Great customer service does not come by chance. It is the result of training and ensuring there are enough assistants to serve the customers.

- Theo Paphitis

I started work at 13, had three or four part-time jobs, and learnt very quickly the values of work.

I started work at 13, had three or four part-time jobs, and learnt very quickly the values of work.

- Theo Paphitis

A small business can survive for a while without making a profit, but if its cashflow dries up, the impact is fatal.

A small business can survive for a while without making a profit, but if its cashflow dries up, the impact is fatal.

- Theo Paphitis

Stack the cards in your favour, and in a casino, you'll get arrested and put in prison, but in business and in life, it's the right thing to do.

Stack the cards in your favour, and in a casino, you'll get arrested and put in prison, but in business and in life, it's the right thing to do.

- Theo Paphitis

Ultimately, if you don't have an interest in what you do, it will be so much harder to make money from it.

Ultimately, if you don't have an interest in what you do, it will be so much harder to make money from it.

- Theo Paphitis

Good businesses will survive good times and bad times.

Good businesses will survive good times and bad times.

- Theo Paphitis

If you cannot bore your friends to death about your own small business, then something is seriously wrong.

If you cannot bore your friends to death about your own small business, then something is seriously wrong.

- Theo Paphitis

Business isn't complicated; we complicate business.

Business isn't complicated; we complicate business.

- Theo Paphitis

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