Author: Thomas G. Stemberg

Quotes

If a customer walks out without shoes, you really want to find out why. 'It didn't fit' is not good enough.

If a customer walks out without shoes, you really want to find out why. 'It didn't fit' is not good enough.

- Thomas G. Stemberg

Typically you see the home office think up some great program but doesn't think through implementation at the store level.

Typically you see the home office think up some great program but doesn't think through implementation at the store level.

- Thomas G. Stemberg

The role of private equity as fiduciaries is certainly to make money.

The role of private equity as fiduciaries is certainly to make money.

- Thomas G. Stemberg

Some of the best opportunities in the world are the most obvious ones.

Some of the best opportunities in the world are the most obvious ones.

- Thomas G. Stemberg

Of course, losing my father was traumatic. I was an only child. But from the time my father died, my general theme in life has been to turn adversity into opportunity.

Of course, losing my father was traumatic. I was an only child. But from the time my father died, my general theme in life has been to turn adversity into opportunity.

- Thomas G. Stemberg

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