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Author: Ana Patricia Botin
Quotes
Discretion is the most important thing for a banker. That is the philosophy of the family... I mean, of the bank.
Discretion is the most important thing for a banker. That is the philosophy of the family... I mean, of the bank.
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Ana Patricia Botin
We need to change how we run banks. We need to change the culture. If we get it right, we can have a huge impact.
We need to change how we run banks. We need to change the culture. If we get it right, we can have a huge impact.
-
Ana Patricia Botin
I think of digital as a means to an end: How do I service and get more loyal customers, how do I achieve operational excellence, and how do I change my culture?
I think of digital as a means to an end: How do I service and get more loyal customers, how do I achieve operational excellence, and how do I change my culture?
-
Ana Patricia Botin
I would love it if you became a Santander customer.
I would love it if you became a Santander customer.
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Ana Patricia Botin
You are not going to get married through technology. You are not going to buy a house through technology.
You are not going to get married through technology. You are not going to buy a house through technology.
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Ana Patricia Botin
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