Author: Herb Kelleher

Quotes

I tell my employees that we're in the service business, and it's incidental that we fly airplanes.

I tell my employees that we're in the service business, and it's incidental that we fly airplanes.

- Herb Kelleher

I guess the worst moment I ever had in business was the fear that Southwest Airlines wouldn't get off the ground.

I guess the worst moment I ever had in business was the fear that Southwest Airlines wouldn't get off the ground.

- Herb Kelleher

Wild Turkey whiskey and Philip Morris cigarettes are essential to the maintenance of human life!

Wild Turkey whiskey and Philip Morris cigarettes are essential to the maintenance of human life!

- Herb Kelleher

A company is stronger if it is bound by love rather than by fear.

A company is stronger if it is bound by love rather than by fear.

- Herb Kelleher

When I started working on Southwest Airlines, I kid you not, only people flying on business and very wealthy people ever flew.

When I started working on Southwest Airlines, I kid you not, only people flying on business and very wealthy people ever flew.

- Herb Kelleher

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