Author: James Cash Penney

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A merchant who approaches business with the idea of serving the public well has nothing to fear from the competition.

A merchant who approaches business with the idea of serving the public well has nothing to fear from the competition.

- James Cash Penney

No business can succeed in any great degree without being properly organized.

No business can succeed in any great degree without being properly organized.

- James Cash Penney

I cannot remember a time when the Golden Rule was not my motto and precept, the torch that guided my footsteps.

I cannot remember a time when the Golden Rule was not my motto and precept, the torch that guided my footsteps.

- James Cash Penney

The Golden Rule finds no limit of application in business.

The Golden Rule finds no limit of application in business.

- James Cash Penney

The keystone of successful business is cooperation. Friction retards progress.

The keystone of successful business is cooperation. Friction retards progress.

- James Cash Penney

Luck is always the last refuge of laziness and incompetence.

Luck is always the last refuge of laziness and incompetence.

- James Cash Penney

The best of merchandise will go back to the shelf unless handled by a conscientious, tactful salesman.

The best of merchandise will go back to the shelf unless handled by a conscientious, tactful salesman.

- James Cash Penney

The art of effective listening is essential to clear communication, and clear communication is necessary to management success.

The art of effective listening is essential to clear communication, and clear communication is necessary to management success.

- James Cash Penney

The best teamwork comes from men who are working independently toward one goal in unison.

The best teamwork comes from men who are working independently toward one goal in unison.

- James Cash Penney

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